Jetway Broadband is renowned for its high-speed internet service. Our wide variety of limited and unlimited data plans are designed to suit your needs and budget. Web-Hosting, Mailing Services, Lease-Line Services, etc. are also some of our services.
Location: Ambernath, Maharashtra, India
Responsibilities
Maintain, implement, and troubleshoot networks
Design and support our network systems and infrastructure
Configure and operate routers and switches
Monitor network performance and make recommendations based on performance analysis
Primary responsibility would be to recover the network from any outage and ensure timely performance management activities are being carried out
Follow company policies and procedures at all times
Qualifications
Bachelor's Degree in Computer Science or related area
2 - 4 years of experience with network administration in a Linux or Windows environment
Expert knowledge of IP addressing (IPv4 & IPv6)
Experience configuring Routers/Switches Advanced understanding of Ethernet technologies Advanced understanding of public cloud technologies
Location: Ambernath, Maharashtra, India
Responsibilities
Answer customer calls and emails
Open tickets with CRM
Update tickets with updates coming from engineering and customers
To identify customers' need and to inform the customers about the product details
Move tickets to technical team
Qualifications
Freshers are most welcome
12th, Graduate, post graduate can apply
Location: Ambernath, Maharashtra, India
Responsibilities
Handle and resolve broadband complaints and new connections in the field
Coordinate with backend team about the complaints till customers issues are resolved
Take care of down calls resolution under SLA installation and maintenance of network
Maintain 100% of network availability on daily basis
Ready to work on network equipment’s on need basis
Maintaining good relationships with customers by providing good services & customer satisfaction
Qualifications
12th, Diploma or equivalent can apply
Basic Hardware and Networking knowledge with good communication is a must
Wi-Fi Router configuration
Good technical skills related to networking equipment's like router, access point, switches, cable connectivity, modems, basic measurement knowledge of electronics equipment etc. and maintenance hands on experience
Location: Ambernath, Maharashtra, India
Responsibilities
Resolve, repair and install fiber optics systems and ensure that they work properly
Examine and replace faulty and old fiber optic cables and also organize scheduled maintenance routines
Take care of fiber splicing and rectify fiber optic problem areas
Develop sensor indicators and conduct timely inspections to make sure that faulty fiber optic system does not destabilize its performance
